Current Distance Education Students

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Keep Learning - COVID-19

The Ventura County Community College District (VCCCD) and it's colleges (including Ventura College and Ventura College East Campus) are committed to supporting it's students during these trying times of the Corona Virus (COVID-19) Pandemic. . Below you will find Links to resources for Online Learning, and contacts for various types of support.


Preparing for Online Learning

Online courses allow you to learn whenever, wherever, and however works best for you, making it easier to earn your degree or certificate while balancing work and family commitments. And without having to attend classes in person, online learning lets you access programs and courses that might have otherwise been inaccessible or highly inconvenient.

Online classes can present unique challenges, however, if you’re not prepared. But if you develop skills for effective online learning, you’ll find the courses can be an excellent alternative to a traditional classroom setting.

Online Learning Help

VC DE Student Help IconVC DE Student Help 289-6452

  • Help Topics: Canvas, ConferZoom, General Online Classes Questions, Online Student Orientations
  • Hours: Monday-Friday 7:00 AM - 8:00 PM │ Saturday 8:00 AM - 4:00 PM

VCCCD District Help IconVCCCD District IT Help Desk |│(805) 652-7777

  • Help Topics: MyVCCCD Student Portal, Student Email Accounts, Login/Password
  • Hours: Monday-Friday: 8:00 AM - 5:00 PM

Canvas 24/7 Support Icon24/7 Canvas Support Hotline│(844) 303-4505 

  • Help Topics: Canvas Technical Support (e.g. posting to a discussion board, uploading an assignment, taking a quiz, etc.)
  • Hours: Mon-Sun: ALL DAY

VC Student Orientations IconVC DE Online Student Orientations | Orientations Page

  • This self-paced online tutorial is recommended for students whose class(es) went online and who are self-directed, independent learners. Students can take this course from any computer that has access to the Internet, and it is available 24/7.  To enroll, select the link to the VC DE Student Orientation for the current semester

Online Readiness Videos

This may be your first time taking an online course. The California Community Colleges have developed a series of videos that address the real challenges experienced by online students, new and experienced, while pursuing success in online classes.

Getting Started with Canvas

The California Community Colleges (CCC) have adopted Canvas as the system’s Common Course Management System (CCMS). If this is your first time taking an online class, you may want to watch some of these short videos to get started.

  1. Accessing Online Activities in Canvas from a Desktop or Laptop Computer:
    Please use either Google Chrome or Mozilla Firefox to access the course from a desktop or laptop computer. (Do not use Safari, Internet Explorer or Edge.) Follow these links to download the most updated versions of Google Chrome or FireFox. Then, you can access your courses in two ways:
  2. Accessing Online Activities in Canvas from a Mobile Device:
    When accessing Canvas from mobile devices such as phones or tablets, please use the Canvas app.
    • Follow these links to download the Canvas Student Mobile Apps: AndroidiOS

Guides and Tutorials for Canvas

Getting Started with ConferZoom (Zoom)

The California Community Colleges (CCC) utilizes the Zoom Video Meetings Platform for it's ConferZoom Service. This service allows you to participate in Zoom Video Calls in your online classes.

Low-Cost and Free Internet Access

Several companies throughout California are offering free or low-cost internet access to students during the COVID-19 pandemic. 

AT&T AT&T is providing free access to its WiFi hotspots across the country.
California Connects California Community Colleges students are eligible for this eligible for this mobile hotspot service powered by Sprint, which offers nationwide 4G LTE connectivity and allows users to connect up to 10 WiFi enabled devices for up to 10 hours on a single charge for only $19.99 a month.
Charter Charter is offering free Spectrum broadband and Wi-Fi access for 60 days to households college students who do not already have a Spectrum broadband subscription and at any service level up to 100 Mbps. To enroll call 1-844-488-8395. Additionally, all WiFi hotspots are now free of charge.
Comcast Effective Monday, March 16, 2020, Comcast is offering two months of free to Internet service through the Internet Essentials program. This offer is available to new and existing customers.
T-Mobile T-Mobile is providing unlimited data to all current customers who have plans with data for the next 60 days. It will also provide additional data to mobile hotspot users.
Sprint Sprint is providing unlimited data for 60 days to customers with metered data plans and giving 20 GB of free mobile hotspot to customers with hotspot-capable devices.
Verizon Verizon is waiving late fees and suspending service termination for customers negatively impacted by the global crisis.
Xfinity WiFi Public Hotspots All Xfinity WiFi Public Hotspots are now open to everyone on the “xfinitywifi” SSID. For more information on available public hotspots visit  and search for public hotspots. Type in an area code and several locations will come up.  Of course the outside locations that will allow you to stay in your car are probably your safest option.