Virtual Drop-In Support:

For just-in-time online teaching support from the friendly VC Instructional Design Team, drop into our live virtual "office hours."

How to Join

  1. Select the name below in the chosen timeslot to access the Zoom link. 
  2. Follow the directions to Open Zoom Meeting from PC, Mac, or Mobile Device. 

Online Faculty Support Drop-in Schedule

  Monday Tuesday Wednesday Thursday Friday
10-11 am Ali Ali Ali Ali Open Studio 
11 am - 12 pm          Open Studio 
2-3 pm Sharon   Sharon Sharon  
4-5 pm Matt Matt   Matt  

Request 1-on-1 Support:

You can also request one-on-one appointments for all things online teaching by contacting VC DE Faculty Help Desk:

📧 | ☎️ 805-289-6172.

When requesting an appointment, please be sure to provide:

  • The subject you teach
  • A brief description of what you would like assistance with (e.g., creating videos or narrated slide lectures, importing content from one course to another, ADA compliance, 3rd party tool integration or publisher materials, Gradebook, ConferZoom, Turnitin, Proctorio, etc.)
  • A few day/time options to meet 

A VC Instructional Technologist / Designer will respond to your request within 24 hours to set up a time to meet. 


Faculty Support Contacts

HELP DESK:     📧  |   ☎️  805-289-6172

Ali Olson Pacheco
LRC RM 124

Matthew Moore
LRC RM 147

Sharon Oxford
LRC RM 146