Helpful Resources for Online Students

1. The Compass Welcome Center | vcwelcome@vcccd.edu | 805-289-6420

   1. Help Topics: Online Admissions Applications, MyVCCCD Portal Access & Activation, One-Time Passcodes, Course Offerings, Class Schedules & Enrollment, Academic & Personal Support Programs, and Campus Tours

   2. Hours: The Compass Welcome Center hours

2. VC DE Student Help Desk│VCDEStudentHelp@vcccd.edu│(805) 289-6452

   1. Help Topics: Canvas, ConferZoom, General Online Classes Questions, Online Student Orientation

   2. Hours: Summer M-Th 10-4

3. VCCCD District IT Help Desk | DistrictHelpDesk@vcccd.edu│(805) 652-7777

   1. Help Topics: MyVCCCD Student Portal, Student Email Accounts, Login/Password

   2. Hours: Monday-Friday: 9:00 AM - 4:00 PM

4. 24/7 Canvas Support Hotline│(844) 303-4505 

   1. Help Topics: Canvas Technical Support (e.g. posting to a discussion board, uploading an assignment, taking a quiz, etc.)

   2. Hours: Mon-Sun: ALL DAY