Helpful Resources for Online Students

 

  1. Student Connect | vcambassador@vcccd.edu | 805-289-6420

    1. Help Topics: Online Applications, Set Up your Portal Access / Passwords, Enrollment, Course Offerings, Class Schedules, Academic Programs, Financial Support, Academic Support, Personal Support, Campus Tours, Dual Enrollment

    2. Hours: Student Connect Center hours

  2. VC DE Student Help DeskVCDEStudentHelp@vcccd.edu(805) 289-6452

    1. Help Topics: Canvas, ConferZoom, General Online Classes Questions, Online Student Orientation

    2. Hours: Summer M-Th 10-4

  3. VCCCD District IT Help Desk | DistrictHelpDesk@vcccd.edu│(805) 652-7777

    1. Help Topics: MyVCCCD Student Portal, Student Email Accounts, Login/Password

    2. Hours: Monday-Friday: 9:00 AM - 4:00 PM

  4. 24/7 Canvas Support Hotline│(844) 303-4505 

    1. Help Topics: Canvas Technical Support (e.g. posting to a discussion board, uploading an assignment, taking a quiz, etc.)

    2. Hours: Mon-Sun: ALL DAY