Online Counseling

Welcome to Ventura College’s Online General Counseling!  

Our Online Counseling is a web-based service through Cranium Cafe, which uses a webcam and audio to connect you with live counseling. Students can either meet with a counselor for quick questions through, "Drop-in," or schedule an appointment for services they would typically receive in person. Please note that students must already be enrolled with the college prior to accessing these services.

Methods for Using Cranium Café: 

Option 1 - Online Video Chat “Drop-In”: Scroll down to view the list of counselors. 

Sessions are 5-10 minutes via chat and answer quick questions about academic programs, degrees, certificates, petitions, CSU/IGETC certifications and one semester education plans. Please follow the steps below to enter the Drop-in chat.

  1. When a counselor is available for Drop-by, you will see their Cranium Café status light turn GREEN and it will say ONLINE
  2. Click on DROP-IN.
  3. Agree to the Informed Consent Statement.
  4. Click on the Canvas icon.
  5. Use your MyVCCCD username and password to log in.
  6. Once logged in, the counselor will allow you to ENTER MEETING to start your session.
  7. To end the session, click on Exit Meeting to take the survey and log out.

Option 2 - Online Video Chat Appointment: Sessions are 45 minutes and are meant for comprehensive educational plans, financial aid appeals, transfer and career counseling as well as petitions and graduation applications.

To schedule an appointment, please follow the steps below.

  1. Click the “Schedule Appointment” button on the Counselor’s card with who want to schedule your appointment.
  2. Agree to the Informed Consent Statement.
  3. Click on the Canvas icon.
  4. Use your MyVCCCD username and password to log in.
  5. Once logged in, the system will show the first available appointment. Please select the appointment time and date that works with your schedule.
  6. After your have scheduled your appointment, you will receive an email confirmation with the link for your appointment. 

On the day of the appointment, simply click on the link and follow the directions.

Note: These appointments are not for psychological services or in-crisis emergency counseling services. If you are experiencing a psychological crisis, please call 911 immediately. If you are in need of non-crisis psychological services, please contact Ventura College’s Health Services at (805) 289-6346 during regular business hours.

Video chat with Cranium Cafe Counselors on Cranium Cafe

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