Online Counseling

Welcome to Ventura College’s Online Counseling Page!  

Here you will be able to utilize four different options to interact with a Ventura College Counselor. First check our frequently asked questions as it may already be answered for you and could save you time. Second you can submit an inquiry via our online counseling form. Your third option is to “drop by” now for a 5 - 10 minute video chat in Cranium Café (check the status on the Counselor card below).  Your fourth option is to schedule an online future 45 minute appointment for a future counseling session in Cranium Café.  These appointments are only for academic, career, transfer, or personal counseling.  Note: They are not for Psychological Services or in-crisis emergency counseling services. If you are experiencing a psychological crisis, please call 911 immediately. If you are in need of non-crisis psychological services, please contact Ventura College’s Health Services at (805) 289-6346 during regular business hours.

Before using these services students must have applied to the college and have received a 900 Student Identification number.  If you need assistance with these processes please contact the Student Connect Center.

Also the Chrome Browser must be used with Cranium Café.  For Technical assistance please contact Distance Education.

Options for Contacting an Online Counselor

If you are unable to register for a class due to lacking a prerequisite, please visit the Steps to Requesting Clearance of a Prerequisite.
Option 1: Frequently Asked Questions - FAQs
Notes: You may find your question answered with out a meeting by checking out our FAQs
Option 2: Email Inquiry
Response Time: due to demand of this option, response times may vary 
Notes:  Be Advised that you may be referred to a drop by and/or appointment live and/or online
Option 3: Online Drop By via Cranium Café (check that status is set to green below)
Response Time: Immediate with a duration of 5 - 10 minutes
Purpose: Answers in regards to Academic Programs and/or Certificates; Academic Overload Petitions; High Unit Major Exceptions; Course Repetition Requests; CSU and IGETC certifications without external transcripts; One Semester Ed Plans
Options 4: Schedule a 45 minute session using Cranium Café (below)
Note:  Please set up an appoint below using Cranium Café. This is just like an in-person counseling appointment @ Ventura College.  Includes services listed above and more depending on your needs.
Note: If you are unable to register for a class due to lacking a prerequisite, please visit the Course Prerequisites and Corequisites

Video chat with Online Counseling on Cranium Cafe