Ventura College Staff & Faculty IT Help Desk

Note: If you are a student, and looking for support with the VCCCD Portal, Canvas or other Student-related concerns, please see the link in the menu on the right for the Student Help Desks - Support website. 
The Ventura College Information Technology Help Desk is open during the week from Monday through Friday from 8:00 a.m. - 5:00 p.m., and functions as the primary support for Faculty & Staff for issues around the campus, in offices, and classrooms offering support for all of the following: 
  • Classroom / Faculty support
  • Office / Staff Support
  • Projectors
  • Equipment repair
  • Equipment replacement
  • Software installation
  • Software uninstallation
  • Telephone Caller ID
  • Teams Phone System
  • Network issues
  • WiFi Connectivity
  • E-mail (Outlook issues)
  • Firewalls
  • Virus protection
  • Maintenance & Operation
  • Smart classrooms
  • PDAs
  • Smart Phones
  • Website Management
  • Department IT Quotes
  • IT Recommendations
  • Support for Staff and Faculty

To submit a work order for support in your office, remote office or classroom please email us at vchelpdesk@vcccd.edu, and include a call back number, your building number and room number or office number and a detailed description of the issue.

If you are a student seeking support, please refer to the student support webpages in the menu on the right to access the correct phone numbers and email addresses for your needs.