The Ventura College Help Desk is a system of technical assistance designed to cater to customer dilemmas by servicing them with a live technician on the line during hours of operation. There is also a Help Desk email address implemented to take requests as an alternative to the Help Desk line and voicemail.
The Helpdesk functions as the primary support for issues such as:
- Equipment repair / replacement
- Software installation and uninstallation
- Telephone Caller ID / extension matters
- Network / Connectivity
- Firewalls / virus protection
- Maintenance & Operation
- Smart classrooms
- PDAs / Smart Phones
- Website Management
To reach the Ventura College IT Help Desk (for items listed above) there are 2 ways to reach us:
By Phone: (805) 289-6285
Hours of Operation: M-F 8:00 AM - 5:00 PM
By Email: email@example.com (non-critical)
To reach the VCCCD Portal Help Desk
If you are trying to reach the Help Desk for the VCCCD Portal because you can't log on to the portal, or are having other problems related to the Portal, that number is (805) 652-7777.
Ventura College also has a Help Desk set up for Students who have trouble logging on to the VCCCD Portal and that number is: (805) 289-6420.
- VCCCD Portal Help Desk: (805) 652-7777
- Student Connect and D2L Help Desk: (805) 289-6420