Helpdesk

2 Ways to Contact Us

Hours of Operation:
M-F: 8:00 AM -5:00 PM

By Phone: (805) 289-6285

By Email: vchelpdesk@vcccd.edu (non-critical)


The Ventura College Help Desk is a system of technical assistance designed to cater to customer dilemmas by servicing them with a live technician on the line during hours of operation. There is also a Help Desk email address implemented to take requests as an alternative to the Help Desk line and voicemail.

The Helpdesk functions as the primary support for issues such as:

  • Equipment repair / replacement
  • Software installation and uninstallation
  • Telephone Caller ID / extension matters
  • Network / Connectivity
  • Email
  • Firewalls / virus protection
  • Maintenance & Operation
  • Smart classrooms
  • PDAs / Smart Phones
  • Website Management