Ventura College's Medical Assisting Program is a cohesive program designed to prepare students with the main competencies needed for employment in the medical field as either administrative medical assistants (a career also referred to as front office medical assistant or Medical Secretary) or clinical medical assistants (also referred to as back office medical assistant). This program is also an excellent training program for career enhancement for those seeking to expand their skills in the medical field and advance into new job positions.
Jobs in this area include:
- Front Office Medical Assistant
- Medical Secretary
- Back Office Medical Assistant
- Entry Level Medical Biller
- Hospital Admitting Clerk
- Hospital Unit Coordinator
- Entry Level Medical Records Clerk
Medical Assistants work in:
- Physician, Chiropractor and other healthcare practitioner offices
- Nursing Facilities
- Radiology Imaging Centers
- Insurance Companies
Medical Assistants play a vital role in the daily operations of a medical practice. They perform administrative services that keep the office operating efficiently and perform services that support the work of the physicians.
What does a Medical Assistant do?
- Handle phones
- Schedule appointments
- Process patients in the practice computer management system
- Data management
- Billing and coding
- Take vital signs and prepare patients for examination and office procedures
- Assist the physician with exams and office surgical procedures
- Administer injections
- Perform basic diagnostic testing and EKGs
- Maintain medical records
For more information, go to www.explorehealthcareers.org/en/Career.36.aspx and http://www.bls.gov/ooh/healthcare/print/medical-assistants.htm
CERTIFICATION FOR MEDICAL ASSISTANTS
The State of California does not require that medical assistants be certified. However, many employers are requiring proof of certification, especially if they are using electronic health records systems. It is highly recommended that all medical assistants obtain certification. Certification is available through the California Certifying Board for Medical Assistants. More information is available at www.ccbma.org.
STUDENT LEARNING OUTCOMES
Medical Assisting Program Level Student Learning Outcomes
- Demonstrate performance of appropriate medical administrative or clinical skills.
- Determine appropriate communication strategies for stakeholders in the medical environment.
- Describe legal and ethical principles that affect the role of a medical assistant.
- Apply appropriate procedures for complying with established risk management and safety practices.
For course level student learning outcomes, click on this link.
DEGREES AND CERTIFICATES OFFERED
- Associate of Science in Medical Assisting – Multi-Skilled
- Associate of Science in Medical Assisting – Administrative
- Certificate of Achievement in Medical Assisting – Multi-Skilled
- Certificate of Achievement in Medical Assisting – Administrative
- Proficiency Award in Medical Insurance Billing
OPTIONS FOR TRAINING AT VENTURA COLLEGE
- Certificate of Achievement in Medical Assisting
- Associates of Science Degree in Medical Assisting (Certificate of Achievement plus General Education courses)
- Multi-Skilled Medical Assistant Course (One-semester fast-track)
What does the Multi-Skilled Medical Assisting course cover?
Front Office Skills:
- Receptionist Duties
- Oral Communication Skills (including phone skills)
- Written Communication Skills
- Abstracting and Completion of Medical Questionnaires
- Completing diagnostic test requisitions
- Appointment Scheduling – Office, Surgery, and Diagnostic Testing
- Medical Records & Charting
- Introduction to Electronic Health Records
- Collection Procedures
- Bookkeeping & Banking
- Government Insurance Plans
- Private Insurance Plans
- Worker’s Comp and State Disability
- Managed Care and Authorizations
- CPT, ICD9, and HCPCS Coding
- Insurance Billing
- Provider Reimbursements
- Processing EOBs
- Infection Control & Sterilization Techniques
- Taking Medical Histories
- Performing Vital Signs
- Specialty Procedures (Eye, Ear, Rectal, & Pelvic)
- Examination Positioning & Preparation
- Assisting with Special Exams
- Specimen Collection & Laboratory Procedures
- Minor Surgical Preparation & Assisting
- Administration of Medications & Dosage Calculations
- Reading and Writing Prescriptions
- Mobility Assistance
- First Aid
General Medical Education:
- Medical Specialties and Allied Health Professionals
- Professionalism & Teamwork
- Medical Ethics
- Legal Responsibilities & Legal Terminology
- HIPAA Privacy Training
- OSHA General Safety and Bloodborne Pathogen Training
- Medical Terminology
- Body Systems and Organ Functions
- Medical Abbreviations
- Introduction to Pharmacology
- Computer Skills, including:
- Word Processing
- Patient Management Software
- Appointment Management
- Insurance Billing
- Job Search
- Resume Writing
- Interviewing Techniques
MEDICAL ASSISTING INSTUCTORS
Lucy Baron–Donnelly, R.N. - email@example.com
Lucy is a Ventura College Alumni. She graduated from San Diego State University with honors in the field of nursing. She has practiced in the health care field since 1996 and has been a registered nurse and public health nurse since 2001. Her back office experience is based in Internal Medicine & Family Practice, as well as medical/surgical nursing. She has taught for Ventura College since 2003.
Linda A. Davis, CCS - firstname.lastname@example.org
Linda is a certified coding specialist, physician based. She has been in the healthcare industry for more than 25 years. She has taught front office medical courses at Ventura College since 1987.
Kathryn Dunlop, R.N. – email@example.com
Debbie Newcomb, MBA, CMM – firstname.lastname@example.org
Debbie is a full-time instructor in the Career and Technical Education Division and serves as Chair of the Business Department at Ventura College. She received her undergraduate degree from California State University, Fresno and Master’s Degree in Business Administration from University of La Verne. She is a Certified Medical Manager and has taught for over eighteen years. Debbie’s career in the medical field spans over twenty years, as a medical practice manager, medical assistant, allergy technician, biller and coder.
Medical Assisting Advisory Committee - Meeting Minutes