Bookstore Refund Policy
Receipt required for all returns.
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Textbooks purchased in Fall and Spring semesters may be returned within the first five (5) business days from the first day of classes. Textbooks purchased for Summer session and late start classes may be returned within three (3) days from the start of class.
- Thereafter, a full refund will be offered with a full refund drop slip and the original receipt.
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Textbooks purchased after the refund period must be returned within 24 hours with receipt.
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Full refunds will only be given if the book has not been damaged in any way. New books must be in mint condition. The bookstore reserves the right to assess the condition of all returned items.
- New books not in mint condition may be refunded at 75% of purchase price and shelved as used books. These exceptions will be determined by bookstore staff.
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Defective textbooks must be exchanged within the same semester of purchase.
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General merchandise and clothing are returnable within two (2) weeks of purchase date with cash register receipt and must be in new condition.
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Non-returnable items include software, computer accessories, electronics, special orders, catalogs, seasonal and clearance merchandise.
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Refunds on credit card purchases will be issued to the credit card. Must present register receipt and accompanying credit card.
Fall Refund Hours:
Tuesday, August 18 - Thursday, August 20: 10:00am-8:00pm
Friday, August 21: 8:00am-12:00pm
LAST DAY FOR REFUNDS: Friday, August 21
Ventura College, 4667 Telegraph Road, Ventura, CA 93003 (805) 654-6400