Frequently Asked Questions

Table of Contents

  1. Do I need to make an appointment?
  2. How long do I have to wait for an appointment?
  3. Do I need to pay at the time of my visit?
  4. Can I get medications, if needed?
  5. What is the fee to see a doctor or nurse practitioner?
  6. What services do you provide?
  7. If I have insurance, will it cover the services?
  8. Can I see a counselor or therapist?
  9. Do you have dental services?
  10. Do you offer low-cost student insurance?
  11. Do you have vision/eye services?
  12. What kind of birth control or gynecological services do you offer?
  13. Do you do Sexually Transmitted Disease (STD) or Human Immunodeficiency Virus (HIV) testing?
  14. Are my visits and records kept confidential?

1.  Do I need to make an appointment?

Yes, you need to schedule an appointment. However, if you are very ill and need to be seen, we will try to accommodate you.

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2.  How long do I have to wait for an appointment?

It depends on what you're coming in for, but usually we can fit you in either that day or within a few days.

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3.  Do I need to pay at the time of my visit?

 We bill your student account at the Student Business Office.

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4.  Can I get medications, if needed?

We do offer many commonly used medications at a significant discount, as well as free samples. In addition, our clinicians can write you a prescription.

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5.  What is the fee to see a doctor or nurse practitioner?

There is no fee for the exam or consultation, but there will be a fee for any lab work, supplies, medications, or injections. There is a fee for a complete physical exam.

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6.  What services do you provide?

We provide acute, episodic health care by physicians and nurse practitioners. They can perform physical exams, illness visits, and injury evaluations.  We also perform  lab tests, give immunizations, and dispense medications. Chronic conditions are referred to your primary care provider.

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7.  If I have insurance, will it cover the services?

No, we don't bill your insurance for the visits, services, medications, or lab work. 

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8.  Can I see a counselor or therapist?

Yes, we provide four personal counseling sessions per semester at no cost to the student. We provide a short- term treatment model and, therefore, we are not available to work with long-term counseling needs. Counseling interns work under the supervision of a Licensed Clinical Social Worker.

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9.  Do you have dental services?

No, but we can give you information on low-cost student insurance or the name of a dentist who gives discounts to students. In addition, Oxnard College provides low cost dental cleaning and exams (805) 986-5823.

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10.  Do you offer low-cost student insurance?

No, the health fee covers most services at the Student Health and Psychological Services. However, we can provide you with a brochure on low-cost student illness/accident insurance.

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11.  Do you have vision/eye services?

We can perform limited vision screening (prescriptions for glasses are not given) and treat eye infections. But beyond that, we can only refer you to an optometrist who gives discounts to students.

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12.  What kind of birth control or gynecological services do you offer?

We offer the morning after pill and pregnancy tests for a low fee. Condoms are always available for free.

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13.  Do you do Sexually Transmitted Infection (STI) or Human Immunodeficiency Virus (HIV)
       testing?

Yes. We collect specimens for Human Immunodeficiency Virus (HIV) and Sexually Transmitted Infections (STIs) and send them to the lab for a reduced fee. We also offer a free vaccination (to qualified males and females age 19-26) for HPV - Human Papillomavirus.

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14.  Are my visits and records kept confidential?

Yes, your medical and counseling visits and records remain strictly confidential.

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