Helpdesk

2 Ways to Contact Us

Hours of Operation:
M-F: 7:30AM-5:00PM

By Phone: (805) 654-6400 x4357 (H-E-L-P)

By Email: vchelpdesk@vcccd.edu (non-critical)

The Ventura College Help Desk is a system of technical assistance designed to cater to customer dilemmas by servicing them with a live technician on the line during hours of operation. There is also a Help Desk email address implemented to take requests as an alternative to the Help Desk line and voicemail.

The Helpdesk functions as the primary support for issues such as:

  • Equipment repair / replacement
  • Software installation and uninstallation
  • Telephone Caller ID / extension matters
  • Network / Connectivity
  • Email
  • Firewalls / virus protection
  • Maintenance & Operation
  • Smart classrooms
  • PDAs / Smart Phones
  • Website Management

 

 

Last Updated 10/31/08
Ventura College does not discriminate on the basis of age, color, creed, religion, disability, marital status, veteran status, national origin, race, or sex.